Client: ID Logistics

Product: Knowledge transfer, knowledge management, development of digital competencies, digital twin

Immersive Logistics VR Training: Transforming Workforce Efficiency and Safety

Connected Realities, in collaboration with ID Logistics, has redefined workforce training in the logistics industry through immersive VR technology. This cutting-edge solution enhances operational efficiency, safety, and onboarding speed by providing a risk-free, interactive learning environment.

VR training remains one of the most impactful investments in virtual technologies, with proven effectiveness across industrial sectors. This collaboration demonstrates the power of immersive learning in optimizing logistics operations and shaping the future of workforce education.

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Short project description

ID Logistics, a leader in the logistics and e-commerce sector, has developed an innovative VR training application in collaboration with Connected Realities. Logistics requires precision, efficiency, and safety. Traditional training methods are time-consuming and often fail to engage employees sufficiently for effective knowledge retention.

The implementation of VR training allows for a realistic simulation of operational processes, enabling both new and existing employees to engage in an interactive, practical learning experience within a safe, controlled environment. This approach helps them better understand and practice procedures tailored to the logistics industry’s specific needs. The training is designed to cater to both younger and older generations and can be conducted in multiple languages.

What need does the solution address?

High employee turnover, dynamic operational conditions, and the need for rapid onboarding drive the logistics industry to seek more effective training methods. The challenge was to develop a solution that shortens onboarding time, reduces errors, and enhances knowledge retention in a fast-paced logistics environment.

The training scenarios, developed by ID Logistics and Connected Realities, enable employees to acquire and immediately apply new knowledge in a virtual environment that serves as a digital twin of real-world workstations. The entire training is conducted using VR headsets, ensuring that operational workflows, such as package sorting lines, remain uninterrupted while training can take place anywhere. The training scenarios are available in multiple languages, significantly improving communication and accessibility for an international workforce.

Efficient package sorting leads to faster order fulfillment, improved workflow organization, and reduced errors. Well-trained warehouse employees can significantly boost logistics processes’ efficiency. By integrating virtual reality with digital twin technology, this training solution facilitates better comprehension of key organizational and ergonomic principles in an immersive, engaging way.

The challenge

Traditional training methods are time-consuming and could fail to engage employees effectively. Connected Realities was tasked with developing a mobile and intuitive training tool that could be used in a dynamic and demanding warehouse environment.
This solution combines practical skill-building with a long-term strategy to enhance the company’s image as a modern employer investing in innovative technologies that improve both work quality and efficiency

Idea description

The VR training transports users into a realistically simulated logistics facility, where they can practice all essential work stages.

Example VR Training Scenario Includes:

  • Ergonomic lifting and stacking of packages according to safety regulations
  • Identifying labels and barcodes and assigning packages to the correct sorting areas
  • Responding to unexpected situations, such as damaged packages, incorrect labels, or sudden changes in shipping priorities

The training is available in multiple languages, ensuring flexibility for an international workforce.

Implementation

The VR training program is designed to provide an immersive user experience. Using VR headsets, participants can virtually step into a logistics hub and learn through hands-on practice. The system tracks participant progress, analyzes their performance, and adjusts the difficulty level to match individual needs.

Key Implementation Elements:

  • Realistic Environment and Process Simulation – The VR environment accurately replicates the logistics facility’s appearance and operations.
  • Interactive Scenarios – Users make decisions and learn from the consequences in a risk-free setting.
  • Multilingual Module – The training is available in multiple languages to accommodate an international workforce.
  • Performance Analysis – The system monitors progress and identifies areas needing further training.

Results

What Value Does the Ability to Learn Freely Without Consequences Bring to the Trainee?
Implementing VR training has significantly reduced onboarding time for new employees. Operational efficiency has improved due to fewer errors and a better understanding of procedures. Employees also retain safety protocols more effectively, reducing the risk of workplace accidents. The engaging and dynamic format encourages knowledge acquisition.

Long-Term Benefits Include:

  • Faster and more effective onboarding of new employees
  • Reduction in errors in logistics processes
  • Lower costs associated with mistakes and workplace incidents
  • Standardized knowledge transfer in an international work environment
  • Higher engagement and knowledge retention due to the immersive learning format
  • The next step is to test our VR training solutions, which we will tailor to the specific needs of your company. Feel free to contact us.

Explore & Ask

  1. Muscle memory and contextual experiences allow for faster learning, up to 4x faster (according to the 2021 VR PwC report).
  2. No need to halt production lines. Employees can refine their skills anywhere and anytime with unlimited repetitions.
  3. Safety of people, machines, and equipment. Reduced number of errors.
  4. Reduced need for experienced employees to participate in the training process.
  5. Unlimited possibilities to digitally recreate any space or conditions that would be hazardous in the real world.
  6. Increased appetite for knowledge through an engaging format, game elements, and the choice of training language.
  7. Access to modern knowledge management methods. Easy scaling, sharing, analytics, and a central repository for VR training sessions.
  1. Improved efficiency
    Virtual technologies streamline various processes, enabling faster execution and reducing the time needed for training and development. This leads to overall increased productivity.
  2. Better training and skill development
    Virtual technologies provides a safe, controlled environment where employees can learn and practice skills without the risks associated with physical training. This is particularly beneficial for tasks that involve high risk or complex procedures.
  3. Cost reduction
    By adopting virtual technologies, organizations can reduce the costs associated with traditional training methods, such as materials, equipment, travel costs and the need for physical space.
  4. Competitive advantage
    Utilizing virtual technologies allows companies to stay ahead in the industry by adopting advanced technologies that improve product design, quality control, and maintenance processes, thereby providing a competitive edge in the market.

2024 Survey of 400 U.S. Manufacturing Professionals, HTC

A digital twin is an advanced digital model that precisely mirrors a physical object, process, or system. It enables the simulation, prediction, and optimization of an object’s operations in real-time. Incorporating digital twins and artificial intelligence (AI) in VR training brings numerous benefits to the industry, such as:

  1. Optimized training
    Digital twins allow for the creation of realistic training scenarios within a VR environment, enabling employees to practice skills in safe, controlled conditions. This accelerates the learning process without risking equipment damage.
  2. Personalized training
    AI analyzes user outcomes and progress, tailoring training to individual needs. This ensures that each employee receives training focused on areas requiring additional practice
  3. Predicting and preventing errors
    Digital twins can simulate various failure scenarios and issues, teaching employees how to respond to potential threats before they occur in reality.
  4. Cost reduction and safety improvement
    VR training using digital twins and AI can significantly reduce costs associated with production downtime and equipment damage while enhancing overall employee safety.

Employing digital twins and AI in VR training enables the creation of more effective, safe, and cost-efficient training programs tailored to the needs of modern industry. By working on a project with Connected Realities, you will receive specific recommendations on which technology is most cost-effective for your business.